Delivery Information

The delivery fee or shipping cost for your order is calculated and displayed under your order details at checkout prior to entering your payment details.

The weight used to calculate your delivery fee may be different to the listed weight of the products you have ordered. Delivery weight includes the net weight of the product along with its packaging and any packing material, such as boxes or shrink wrapping.

You will receive a notification email when your order is received and a second email when your order has been sent from our warehouse. In most cases, you should receive your order within 5-10 business days of the parcel being sent.

We do not ship to PO Boxes and our couriers deliver between 9am and 5pm local time, so we strongly advise that you have your order delivered to a work or home address where someone will be able to sign for your parcel.

At this stage we do not deliver any orders outside of Australia.

Clinic Delivery

You may elect to have your order delivered to Port Pirie Veterinary Clinic at no additional charge. We will contact you when your parcel has arrived and you will then need to come in and pick up your order.

If you wish to pick up your parcel, you will need to register an account with our website before you place your first order. Registration is free and only takes a few minutes. You can then log in with the same details for subsequent orders.

Orders with non-bulky items under 3kg

Home delivery orders containing non-bulky items under 3kg are delivered via Toll Priority satchel.

Delivery Weight Price Destination

Up to 1kg

$6.60

Australia wide

1kg-3kg

$7.92

Australia wide

Orders over 3kg or orders with bulky items under 3kg

Home delivery orders over 3kg and orders containing bulky items are delivered via Toll Priority. Pricing will vary depending on the weight of your parcel as well as your location within Australia.

The delivery fee for your order will be calculated and displayed under your order details at checkout prior to entering your payment details.

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Secure Payment

Pay securely with Visa, Mastercard or PayPal.

Additional Options

Delivery Information

Get free delivery to our clinic, or pay just $6.60 for orders under 1kg delivered to your home or workplace.

Learn more

Questions

For veterinary advice or to book an appointment, contact our clinic directly.

Email us if you have an enquiry about your order or placing an order.